AI Receptionist for Car Dealerships
Voca answers every sales and service call to your dealership, day or night. It captures the lead, books the appointment, and routes callers to the right desk while your team works the floor.
Or call (619) 777-5440 right now. Voca picks up.
Voca is an AI receptionist for car dealerships, built by Introva AI. It answers your sales and service lines 24/7 in a natural voice, captures and qualifies leads, books test drives and service appointments, and routes callers to the right department. Introva's team connects it to the calendar and CRM tools your store already uses. Each Voca is custom built for the business it answers for, and it screens out spam and sales calls, so a ringing phone means a customer or a prospect, not a solicitor. Learn more about Voca.
The phone is still where dealerships win or lose buyers
Dealership phones ring hardest exactly when the floor is busiest, and every unanswered ring is a buyer or a repair order walking to another store. Everyone on the floor knows the feeling: the ring nobody could get to, and the quiet question of which deal it was.
After-hours buyers
Shoppers browse listings at night and call the moment a car catches their eye. When the store is closed, that intent expires before morning. The excited 9pm caller is a cold lead by 9am, if they have not already bought where someone answered.
BDC overflow at peak
Saturday floor traffic, month-end pushes, and campaign drops send more calls than any BDC can hold. Overflow rolls to voicemail, and voicemail rarely calls back. Your biggest day of the month is also the day a caller is most likely to hear nothing at all.
Service line spillover
Service advisors are at the lanes with customers while the phone rings. Callers who cannot book an appointment by phone book at the shop that answers. The quick-lube down the street is not better at brakes; it is better at picking up.
Internet leads that dial
Third-party leads and website shoppers often skip the form and call. The store that picks up first usually gets the appointment. All that ad spend to make the phone ring, and the ringing is the part nobody owns.
Trade-in and stock questions
Do you still have it, what is my trade worth, is the price flexible: quick questions that become appointments only if someone answers them. Each one is a buyer leaning in, and silence reads like the answer is no.
Missed calls have a number. See yours.
Every call that hits voicemail is booked work walking to a competitor, and every call your team answers mid-task costs focus on top. Run your own call volume through the ROI calculator and see what your phone line is really costing you each month.
What Voca does on your dealership lines
Captures after-hours leads
Voca answers when the store is dark, takes the vehicle of interest and contact details, and books the showroom visit or callback for opening.
Absorbs BDC overflow
Voca takes unlimited concurrent calls, so campaign spikes and Saturday rushes never hit a busy signal or roll to voicemail.
Books test drives and service
Voca checks availability and puts test drives and service appointments straight on the calendar during the call, then sends your team a summary.
Qualifies before the handoff
New or used, cash or finance, trade or no trade: Voca asks your qualifying questions so your salespeople start every conversation warm.
Routes to the right desk
Sales, service, parts, or a specific person: Voca routes live calls where they belong and takes a structured message when nobody is free.
Live in days, not months
CUSTOM BUILT FOR YOUR BUSINESS BY INTROVA'S TEAM- 01
Keep your numbers
Voca answers on the sales and service lines you already advertise, either every call or only the overflow your team cannot take.
- 02
Teach it your store
Introva's team configures Voca with your departments, hours, service menu, and CRM. Setup is handled for you.
- 03
Work the floor
Voca answers, books, and routes every call. Your team gets qualified buyers and scheduled service lanes instead of voicemail.
Why dealerships fit Voca
First to answer wins
Car buyers call down a list of stores. Voca answers in under a second, every time, so yours is the store that picks up.
BDC coverage without headcount
Voca does the answering, qualifying, and booking of a BDC seat without recruiting, training, or turnover.
Set up by Introva, not by you
Introva's engineers configure Voca around your departments, hours, and inventory questions, and adjust it as your store changes.
Introva's team connects Voca to the tools your store already runs on, including scheduling calendars and CRMs. If your setup is unusual, the team builds the connection rather than asking you to change systems.
Introva runs its own phones on Voca
Introva serves paying clients in this space and answers its own inbound calls with Voca. Call the number and you are talking to it.
(619) 777-5440Asked by owners like you
Straight answers. If yours is not here, call the line and ask Voca yourself.
Stop losing buyers to voicemail
Book a 15 minute demo and hear how Voca answers for your store, or call now and talk to it live on Introva's own line.
15 MINUTES · NO COMMITMENT · NO SALES PRESSURE
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