Can Voca handle sales and service calls on the same number?

Yes. Voca recognizes what the caller needs, handles sales and service booking directly, and routes anything else to the right department or person in your store.

What happens to calls after the dealership closes?

Voca answers 24/7. After hours it captures the lead, the vehicle of interest, and contact details, books the visit or callback, and has the summary waiting for your team at opening.

Can Voca book directly into our scheduling system?

Yes. Introva connects Voca to the calendar or scheduling tool your store already uses during setup, so appointments land where your team works.

Will callers know they are talking to an AI?

Voca speaks in a natural, human-like voice and responds in under a second. Hear it yourself: call +1 (619) 777-5440 and Voca answers Introva's own line.

How fast can our store go live?

Introva's team handles the setup, and most businesses go live within days. Deeper integrations take longer, and the team scopes that with you up front.

What does Voca cost compared to staffing the phones?

Pricing depends on call volume and setup, so Introva quotes against your numbers. Book a demo and bring a rough weekly call count; the team will walk the math with you.

Car Dealerships

AI Receptionist for Car Dealerships

Voca answers every sales and service call to your dealership, day or night. It captures the lead, books the appointment, and routes callers to the right desk while your team works the floor.

Book a Demo

Or call +1 (619) 777-5440 and hear Voca answer.

Voca is an AI receptionist for car dealerships, built by Introva AI. It answers your sales and service lines 24/7 in a natural voice, captures and qualifies leads, books test drives and service appointments, and routes callers to the right department. Introva's team connects it to the calendar and CRM tools your store already uses. Learn more about Voca.

The Phone Reality

The phone is still where dealerships win or lose buyers

Dealership phones ring hardest exactly when the floor is busiest, and every unanswered ring is a buyer or a repair order walking to another store.

After-hours buyers

Shoppers browse listings at night and call the moment a car catches their eye. When the store is closed, that intent expires before morning.

BDC overflow at peak

Saturday floor traffic, month-end pushes, and campaign drops send more calls than any BDC can hold. Overflow rolls to voicemail, and voicemail rarely calls back.

Service line spillover

Service advisors are at the lanes with customers while the phone rings. Callers who cannot book an appointment by phone book at the shop that answers.

Internet leads that dial

Third-party leads and website shoppers often skip the form and call. The store that picks up first usually gets the appointment.

Trade-in and stock questions

Do you still have it, what is my trade worth, is the price flexible: quick questions that become appointments only if someone answers them.

What Voca Does

What Voca does on your dealership lines

Voca answers like a trained BDC agent and works every call to an outcome: an appointment, a captured lead, or a clean handoff.

Captures after-hours leads

Voca answers when the store is dark, takes the vehicle of interest and contact details, and books the showroom visit or callback for opening.

Absorbs BDC overflow

Voca takes unlimited concurrent calls, so campaign spikes and Saturday rushes never hit a busy signal or roll to voicemail.

Books test drives and service

Voca checks availability and puts test drives and service appointments straight on the calendar during the call, then sends your team a summary.

Qualifies before the handoff

New or used, cash or finance, trade or no trade: Voca asks your qualifying questions so your salespeople start every conversation warm.

Routes to the right desk

Sales, service, parts, or a specific person: Voca routes live calls where they belong and takes a structured message when nobody is free.

How It Works

Live in days, not months

Keep your number
Voca answers on the business line you already advertise, either every call or only the ones your team cannot take.
Teach it your business
Introva's team configures Voca with your services, qualifying questions, and calendar. Setup is handled for you.
Get your day back
Voca answers, books, and summarizes every call. You review qualified leads instead of chasing voicemail.

Why Voca

Why dealerships fit Voca

First to answer wins

Car buyers call down a list of stores. Voca answers in under a second, every time, so yours is the store that picks up.

BDC coverage without headcount

Voca does the answering, qualifying, and booking of a BDC seat without recruiting, training, or turnover.

Set up by Introva, not by you

Introva's engineers configure Voca around your departments, hours, and inventory questions, and adjust it as your store changes.

Introva's team connects Voca to the tools your store already runs on, including scheduling calendars and CRMs. If your setup is unusual, the team builds the connection rather than asking you to change systems.

Looking for the broader platform? Explore our car dealerships solutions

Introva runs its own phones on Voca

This is not a canned demo line. Introva serves paying clients in this space and answers its own inbound calls with Voca. Call the number and you are talking to it.

+1 (619) 777-5440

SOC 2 Compliant

Frequently Asked Questions

Stop losing buyers to voicemail

Book a 15 minute demo and hear how Voca answers for your store, or call now and talk to it live on Introva's own line.

Book a Demo Call +1 (619) 777-5440