'/%3e%3cpath%20d='M42%2015H36C34.8954%2015%2034%2015.8954%2034%2017V63C34%2064.1046%2034.8954%2065%2036%2065H42C43.1046%2065%2044%2064.1046%2044%2063V17C44%2015.8954%2043.1046%2015%2042%2015Z'%20fill='%23FAFAFA'/%3e%3cpath%20d='M50%2025C55.3333%2035%2055.3333%2045%2050%2055'%20stroke='url(%23paint1_linear_1765_15943)'%20stroke-width='2.5'%20stroke-linecap='round'/%3e%3cpath%20opacity='0.7'%20d='M58%2018C66%2032.6667%2066%2047.3333%2058%2062'%20stroke='url(%23paint2_linear_1765_15943)'%20stroke-width='2'%20stroke-linecap='round'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_1765_15943'%20x1='0'%20y1='0'%20x2='8000'%20y2='8000'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%231A1A2E'/%3e%3cstop%20offset='0.5'%20stop-color='%2316213E'/%3e%3cstop%20offset='1'%20stop-color='%230F3460'/%3e%3c/linearGradient%3e%3clinearGradient%20id='paint1_linear_1765_15943'%20x1='50'%20y1='25'%20x2='450'%20y2='25'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23E94560'/%3e%3cstop%20offset='1'%20stop-color='%23FF6B6B'/%3e%3c/linearGradient%3e%3clinearGradient%20id='paint2_linear_1765_15943'%20x1='58'%20y1='18'%20x2='658'%20y2='18'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23E94560'/%3e%3cstop%20offset='1'%20stop-color='%23FF6B6B'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
AI Receptionist for Orthopedic and Surgical Practices
Voca answers your practice line in a natural voice, books and reschedules appointments, collects insurance details, and routes urgent calls to your clinical team fast.
Or call +1 (619) 777-5440 and hear Voca answer.
Voca is an AI receptionist for orthopedic and surgical practices, built by Introva AI. It answers your line 24/7, schedules and reschedules appointments, collects insurance details for pre-screening, and routes urgent calls to your staff. It is HIPAA and SOC 2 compliant, and Introva's team connects it to the scheduling system your practice already uses. Learn more about Voca.
The front desk phone decides your schedule density
Orthopedic practices live on scheduled volume, and the phone is where that schedule fills, moves, and leaks.
Appointment intake volume
New-patient calls, referrals, and follow-up bookings stack up at the front desk while patients stand in front of it.
Insurance pre-screening
Every intake includes carrier, plan, and authorization questions, and the details collected on that first call decide whether the visit gets paid.
Reschedules and no-shows
Post-op patients and injured workers reschedule constantly. Calls that hit voicemail become gaps in the clinic and surgery schedule.
Urgent versus routine on one line
A post-op complication and a paperwork question arrive on the same number, and only one of them can wait on hold.
Lunch, closing, and Monday mornings
The heaviest calling windows are exactly when the desk is thinnest: lunch coverage, end of day, and the Monday-morning backlog.
What Voca does on your practice line
Voca handles the front-desk phone work and escalates like a trained staff member. Clinical questions always route to humans.
Books and moves appointments
Voca schedules new patients and follow-ups and handles reschedules directly on your calendar, then sends your desk the summary.
Collects intake and insurance details
Carrier, plan, referral source, and reason for visit captured in a structured record before the patient arrives.
Routes urgent calls immediately
Voca recognizes urgent situations by your rules and routes them to your clinical team right away. It never gives medical advice.
Absorbs the Monday spike
Unlimited concurrent calls mean the morning backlog and the lunch-hour rush get answered instead of queued.
Covers after hours
Evenings and weekends, Voca answers, books, and flags anything urgent according to your protocol.
Live in days, not months
Keep your number
Voca answers on the business line you already advertise, either every call or only the ones your team cannot take.
Teach it your business
Introva's team configures Voca with your services, qualifying questions, and calendar. Setup is handled for you.
Get your day back
Voca answers, books, and summarizes every call. You review qualified leads instead of chasing voicemail.
Why orthopedic practices fit Voca
HIPAA and SOC 2 compliant
Voca is built for regulated care environments and handles patient information under those controls.
Front-desk relief without new staff
Voca takes the phone load so your desk can work with the patients physically in the room.
Configured by Introva
Introva's engineers set up your scheduling rules, escalation protocol, and intake questions, and adjust them as the practice evolves.
Introva's team connects Voca to the scheduling systems your practice already uses and configures your intake and escalation rules. If your setup is unusual, the team builds the connection.
Looking for the broader platform? Explore our orthopedics solutions
Introva runs its own phones on Voca
This is not a canned demo line. Introva serves paying clients in this space and answers its own inbound calls with Voca. Call the number and you are talking to it.
+1 (619) 777-5440Frequently Asked Questions
Fill the schedule, not the voicemail box
Book a 15 minute demo and hear how Voca answers for your practice, or call Introva's line now and talk to it.
Book your Voca demo for orthopedic and surgical practices
Pick a time that works. It is a focused 15 minute call, no commitment and no sales pressure.
The booking calendar loads here.
Prefer a separate tab? Open the booking calendar